Terms of use

1.1. CUPO, its licensors and service providers own the exclusive and other intellectual rights to the Software and other intellectual property that is displayed, distributed or otherwise accessed through the Software, including trademarks, domain names, appearance and content.

1.2. You do not acquire rights to use trademarks, logos, domains, patents, or other intellectual property rights associated with the Software.

1.3. CUPO grants you a personal, non-exclusive and revocable license to use the Software worldwide, in accordance with these Terms, for the entire period of access to the Software or tools and features available through Subscription (if applicable). You may not sublicense or otherwise transfer your rights under a license to third parties.

1.4. You may use the Software only to manage personal cryptocurrency assets on third-party trading platforms (crypto-exchanges). You are prohibited from offering or distributing products and services related to the Software.

2. Changes to these Terms

2.1. We have the right, at our discretion, to change these Terms.

2.2. All changes and additions take effect from the moment they are posted on the cupocoin.com website. Regularly check the text of these Terms for changes and additions to keep up to date with the latest version.

2.3. We will notify you of the most significant changes in any way possible.

2.4. By continuing to use the Software after the publication of a new version of these Terms, you confirm your unconditional acceptance of them.

2.5. You may not change these Terms. If you disagree with any provision in these Terms, you must immediately stop using the Software.

3. Registration and account

3.1. To access the Software, you need to register an account. Registration is available in the web app or mobile app.

3.2. A user can only have one registered account.

3.3. To register an account, you enter your name, e-mail address (login), and must come up with a password.

3.4. The personal information that you provide when registering an account is processed in accordance with the Privacy Policy.

3.5. You are solely responsible for the safety of your username and password from your account, as well as the loss of any mobile or other device with access to your account.

3.6. You are solely responsible for the safety and security of your account data when using a public computer. You agree to ensure that you are logged out of your account at the end of each session in order to prevent unauthorized access to your account data.

3.7. You accept full responsibility for any activity in your account or on your device in relation to the Software or your account, including the misuse of your account. CUPO takes reasonable steps to protect your account from unauthorized access. You agree to promptly notify us of any unauthorized access or use of your account or any other breach of security. Otherwise, we will not be able to prevent such violations or take appropriate measures to protect your account.

4.1. To link your crypto-exchange account on the trading platform to your User account, you need to generate public and private keys in your crypto-exchange account and specify them in your User account settings.

4.2. The list of trading platforms on which you can use the Software may be determined and changed at our discretion at any time and for any reason.

4.3. You agree not to link another individual’s crypto-exchange accounts to your User account, and also not to use the Software to manage crypto assets owned by third parties.

4.4. You can enable or disable notifications about trade operations, deposit / withdrawal of funds to / from the balance(s) of your account in your User account settings.

5.1. Using the Software, you get access to the following services and tools:

5.2. “Auto Trading” tool can be only applied to a specific basic (main) currency which is used to buy or sell cryptocurrencies on a trading platform:

5.3. To gain access to some components of the Software, you need to subscribe. To subscribe,  you must add a certain amount of US dollars (“Subscription fee”) to your Primary account. More detailed information on Subscriptions and their cost is available on the main page of the website https://cupocoin.com.

5.4. If you choose several Subscription options (“Tariffs”), you can use the Software for an aggregated duration of your Subscription in total.

5.5. We will notify you 3 (three) days prior to when your Subscription expires.

5.6. Provisions in clauses 5.4 and 5.5.1 shall apply unless otherwise provided by these Terms.

5.7. The Subscription Fee is charged immediately from your Primary account after you choose a Subscription option (“Tariff”). The Subscription Fee is not refundable under any circumstances. However, you can withdraw the funds from the Primary account that have not been used to pay for a Subscription. For more information check our Refund policy.

5.8. You can stop renewing your Subscription at any time. The Subscription will expire at the end of its term and the provisions of the clause 5.5.2 shall also apply. 

5.9. Autorenewal of Subscription

6.1. You have the right to become a participant of the Affiliate Program (“Partner”) by attracting active Users of the Software (“Referrals)”. Users (1st and 2nd level Referrals; see 6.2) are considered active if they have registered an account and purchased and paid for a Subscription following the referral link.

6.2. A Partner is a User who has attracted at least one Referral to the Software through a referral link. Level 1 Referrals are Users who are attracted to the Software through the Partner’s referral link. Level 2 Referrals are Users who are attracted to the Software through the referral link of the Level 1 Referral.

6.3. If you are a Partner, you are paid 20% of the Subscription Fee received by CUPO from the 1st level Referrals, and 10% of the Subscription Fee received by CUPO from the 2nd level Referrals. The reward is credited to your Referral account in US dollars.

6.4 You have the right to transfer funds from your Referral account to the Primary account to pay for the Subscription or to withdraw these funds as the unused balance from your Primary account.

6.5. CUPO may change the terms of the Affiliate Program from time to time at its own discretion. All information about the terms is available at the following link https://cupocoin.com/affiliate-program/

6.6. When using the Software, CUPO bonuses may be awarded in accordance with the rules, which are determined at the discretion of CUPO. Bonuses can be used to pay Subscription fees until the value of the bonus is spent. If there’s not enough bonuses left, both bonuses and the funds on the Primary account are used to pay Subscription fees (or the funds only if the number of bonuses you have is 0). Bonuses are listed in a separate account from the Primary and Referral accounts.

6.7. If you wish to pay for a Subscription with bonuses, you have to check the box “Use bonuses” when choosing a Subscription option (“Tariff”).

7.1. CUPO is not responsible for the devices, equipment and Internet connection you have to access and use the Software. You are solely responsible for all associated costs associated with using the Software over the Internet and any issues caused by connectivity problems or network latency.

7.2. The Software can be accessed from a computer or mobile device. The Software may not support certain types of devices.

7.3. The Software may use the resources of your device, including processor, memory, and network connection. You agree to monitor the status of your device, the use of your device’s resources and agree to use the Software on your device at your own risk.

7.4. CUPO is constantly developing the Software. This means that we may change, update and/or remove all or some features of the Software. The operation of the Software may be hindered or interrupted due to technical work, troubleshooting, updates and other circumstances beyond our reasonable control (for example, due to Internet failures, decisions and actions of authorities, natural phenomena, etc.).

7.5. We have the right at any time and for any reason:

9. Warranty disclaimer

10.1. A third party service by TradingView Ltd. is integrated with the Software – a built-in chart with instruments from the website https://www.tradingview.com.

10.2. TradingView Ltd. does not provide any advice or consulting related to the use or trading of cryptocurrencies, and does not act as a broker, investment or financial advisor. Availability and use of “TradingView” in the Software does not represent financial or investment advice or guidance. Your use of the aforementioned service provider’s tools and services available through the Software is at your own risk.

10.3. We are not responsible for the operation of TradingView Ltd.’s tools and services provided with the Software. By using these tools and services, you enter into a direct relationship with TradingView Ltd., which is governed by TradingView Ltd.’s Terms of Service.

11.1. All payments associated with the use of the Software are processed by a third-party service provider PayPal https://www.paypal.com/. 

11.2. We are not responsible for the work of third-party service providers, including the inability to process payments due to errors or failures in payment systems.

11.3. Third party service providers may charge fees for processing payments as well as apply their own exchange rates. We are not responsible for these fees and exchange rates and suggest that you read all relevant information on the official websites of service providers.

11.4. You are solely responsible for paying taxes on the amount of remuneration received as a result of participation in the Affiliate Program. We are not obliged to verify whether you have obligations to pay taxes in the country of your residence or registration, and we are not obligated to act as a tax agent. Please carefully read the tax laws of your country before participating in the Affiliate Program.

11.5. You bear all the risks associated with providing inaccurate or incomplete information necessary to replenish your account balance or withdraw funds.

12.1. We may permanently terminate your access to the Software and terminate your account for any reason. We will notify you of the termination of access to the Software and the deletion of your account no later than 7 days in advance.

12.2. If you have violated these Terms, we may immediately terminate your account without prior notice.

12.3. You may at any time refuse to use the Software and request the deletion of your account by email. We will delete your account within 7 days provided that: (1) there is no unresolved discrepancy or dispute between you and us; (2) you have unlinked the crypto-exchange accounts from your User account and closed all open orders.

12.4. As an additional method, you may be able to automatically delete your account (this option is still under development, so CUPO does not guarantee its operation). To do this, you need to close all active orders, then open the account menu and click the “Delete account” button. After that, you will be prompted to enter the confirmation code for the request to delete your account in a special window. A confirmation code will be sent to you by email, which is specified in your account. After you enter the confirmation code, your account will be automatically deleted.

12.5. Deletion of your account will mean: (1) revocation of the license and termination of your use of the Software; (2) deletion of all data in your account, with the exception of information that we are required to keep for a certain period of time in accordance with applicable law or other regulation.

12.6. Termination of your rights to use the Software does not affect the validity of other provisions provided for in sections 1, 8-11, 13-18 of these Terms. These sections continue to operate after the termination of these Terms.

13.1. CUPO ONLY PROVIDES THE SOFTWARE. CUPO DOES NOT GIVE FINANCIAL, INVESTMENT, LEGAL, TAX OR OTHER PROFESSIONAL ADVICE. CUPO IS NOT A BROKER, FINANCIAL ADVISOR, INVESTMENT ADVISOR, PORTFOLIO MANAGER OR TAX ADVISOR. NOTHING IN THE SOFTWARE REPRESENTS AN OFFER OF ANY CURRENCY OR ANY FINANCIAL INSTRUMENTS OR INVESTMENT ADVICE OR INVESTMENT RECOMMENDATIONS. YOU ACKNOWLEDGE AND AGREE THAT CUPO IS NOT RESPONSIBLE FOR YOUR USE OF ANY INFORMATION YOU RECEIVE IN THE SOFTWARE. YOUR DECISIONS MADE ABOUT THE PRODUCTS OR SERVICES IN THE SOFTWARE, OR YOUR INTERPRETATION OF THE DATA DISCOVERED IN THE SOFTWARE, ARE YOUR OWN FOR WHICH YOU HAVE FULL RESPONSIBILITY. YOU HEREBY CONSENT THAT YOUR USE OF THE SOFTWARE IS AT YOUR SOLE RISK.

13.2. CUPO TAKES STEPS TO ENSURE THE ACCURACY OF THE INFORMATION PROVIDED IN THE SOFTWARE, ALTHOUGH IT DOES NOT ASSUME ANY RESPONSIBILITY FOR ANY INACCURATE OR MISLEADING INFORMATION. NOTHING IN THE SOFTWARE IS INTENDED FOR THE SPECIFIC BETTERMENT OF AN INDIVIDUAL OR GROUP OF PERSONS. CUPO DOES NOT EXPRESS ANY OPINION AS TO THE POSSIBLE OR EXPECTED VALUE OF ANY CURRENCY OR FINANCIAL INSTRUMENT. THE SOFTWARE CONTENT MAY NOT BE USED AS A BASIS FOR ANY FINANCIAL OR OTHER PRODUCT WITHOUT CUPO’S EXPRESS PRIOR WRITTEN AGREEMENT.

13.3. CERTAIN SOFTWARE CONTENT ARE PROVIDED BY INDEPENDENT THIRD PARTY SERVICE PROVIDERS. CUPO DOES NOT VERIFY SUCH CONTENT FOR COMPLETENESS, ACCURACY OR RELIABILITY, AND DOES NOT GUARANTEE  THE ACCURACY, COMPLETENESS, RELIABILITY OR ANY OTHER PROPERTY OF THE CONTENT. THE PERFORMANCE OF THE SOFTWARE IS DIRECTLY ASSOCIATED WITH THE PERFORMANCE OF THE INDEPENDENT THIRD PARTY SERVICES. CUPO ASSUMES NO RESPONSIBILITY FOR MALFUNCTIONS OR ERRORS IN THE SOFTWARE CAUSED BY THE INOPERABILITY OF AN INDEPENDENT THIRD PARTY SERVICE OR HOSTING PROVIDER.

13.4. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOU COULD LOSE YOUR FUNDS IN PART OR IN FULL. CRYPTOCURRENCIES ARE A NEW AND INSUFFICIENTLY PROVEN TECHNOLOGY. IN ADDITION TO THE RISKS SPECIFIED IN THIS SECTION, THERE ARE OTHER RISKS IN YOUR USE OF THE SOFTWARE, THE PURCHASE, STORAGE AND USE OF CRYPTOCURRENCIES, INCLUDING SUCH RISKS THAT CUPO IS NOT ABLE TO PREVENT. FURTHER RISKS COULD MATERIALIZE INTO AN UNEXPECTED VARIATION OR COMBINATION OF RISKS REFERRED TO IN THIS SECTION.

15.1. We are not responsible for the actions of our Users and are not obliged to control them.

15.2. You reimburse and indemnify us, our shareholders, directors, officials, employees, partners, agents, and representatives from any costs arising out of claims, obligations, cause of action, damages, legal fees and expenses in case of claims and demands against us or third parties which result from or arise out of any your act or omission in connection with these Terms or the Software, including infringement of these Terms, third party rights or any national or international regulation. 

15.3. You waive any rights you may have under applicable law, statute or regulation which says that a general release does not extend to the claims:

• that you (as an indemnifying party) do not know or suspect to exist in your favour at the time of executing the indemnity; and

• that if known by you would have materially affected the settlement between you (as an indemnifying party) and us (as an indemnified party).

15.4. This section shall not apply if applicable law does not permit it.

18.1. The Privacy Policy and the Refund Policy are integral parts of these terms and conditions and together with them form the whole agreement for use of the Software.

18.2. If a competent court finds any provision of these Terms unlawful, void, or unenforceable, such provision shall not apply and affect the validity and enforceability of the remaining provisions which shall continue to be in full force and effect.

18.3. If we do not enforce or fail to enforce any provisions of these Terms for any reason, this shall not be a waiver and shall not prevent us from enforcing that provision or any other provision of these Terms.

18.4. Our Terms are written in English. Any translated version is provided solely for your convenience. To the extent any translated version of these Terms conflicts with the English version, the original version in English shall prevail.

18.5. We may assign or transfer all or some of our rights and obligations under these Terms to a third party and therefore transfer information about users to the assignee, transferee or successor of our business. In the event of such an assignment or transfer, these Terms will continue to govern your relationship with such third parties. 

You confirm your consent to an assignment or transfer by continuing to use the Software after having been notified of the assignment or transfer.

18.6. You may not sublicense, assign or transfer your rights and obligations under these Terms.

18.7. Nothing in these Terms makes the Copyright Holder or the User an agent, sponsor, guarantor or representative of each other, including as a joint venture or partners.

18.8. You get access to our free customer support services. You can contact customer support if (1) you have any questions related to the Software or these Terms; (2) you find errors or failures in the operation of the Software; or (3) you want to report a violation or illegal actions of third parties in relation to the Software or its Users. Contacts of customer support are indicated in section 19.